El Mujib Privacy Policy
Effective Date: June 1, 2025
Last Updated: May 15, 2025
1. Introduction
When you use El Mujib ("Service"), you trust us with your information. We take this responsibility seriously and are committed to protecting your data while giving you control over it. This Privacy Policy explains:
What information we collect.
Why we collect it.
How you can manage your information.
Definitions:
El Mujib ("we," "us," or "our"): Operated by Direct Techno LLC, located in Texas, USA.
Personal Data: Any information that identifies an individual.
Customer/Client: A business entity with a service agreement with El Mujib.
2. About El Mujib
El Mujib is a WhatsApp Business CRM platform that enables businesses to:
Store, analyze, and manage customer conversations.
Integrate with third-party messaging and CRM systems.
Use AI-driven tools for automation and engagement.
We protect all Personal Data—whether used for our purposes or processed on behalf of Clients.
3. Information We Collect and How We Use It
A. To Provide the Service
Service Data: Messages and related customer information processed on behalf of clients.
Stored securely on cloud servers in compliance with U.S. standards.
Automatically deleted after 30 days unless retention is legally required.
Account Information: Name, email, phone number, payment details for billing and support.
Third-Party Integrations:
Limited to authorized connectors like Google, Facebook, Shopify.
B. For Business Operations
Demo Requests: Name, job title, company, WhatsApp number, and email.
Marketing: Optional; you may unsubscribe anytime.
Support & Inquiries: Contact details for assistance or complaints.
C. Service Enhancement
Usage Analytics: IP address, browser type, device info (for security and performance improvements).
Cookies: Used for functionality and analytics (see Cookie Policy).
4. Data Sharing & Disclosure
We do NOT sell or rent your data. We only share it when:
With service providers under strict confidentiality (e.g., cloud hosting, payment gateways).
For legal compliance with U.S. laws or fraud prevention.
In business transfers such as mergers or acquisitions.
5. Your Rights Under U.S. Law (CCPA & Others)
You have the right to:
Access or correct your data.
Delete your account/data (email [email protected]).
Opt out of marketing communications.
Request data portability in a machine-readable format.
Non-discrimination for exercising rights.
How to exercise your rights:
Email: [email protected]
Address: Direct Techno LLC, Texas, United States
We will respond within 45 days.
6. Security Measures
Encryption: Data encrypted in transit and at rest.
Access Controls: Role-based access to sensitive data.
Regular Audits: Security compliance checks.
Employee Training: Privacy and security awareness programs.
7. International Data Transfers
If data is processed outside the U.S., it is protected under GDPR-equivalent safeguards (e.g., SCCs).
8. Mobile App & Integrations
Our app may request optional permissions (contacts, camera) to facilitate messaging features.
Google Sheets and other plugins only use data for messaging tasks and do not share data externally.
9. Children’s Privacy
We do not target or allow use by individuals under 16. Contact us if you believe a child provided data.
10. Updates to This Policy
Any updates will appear on www.elmujib.com/privacy with a revised effective date. Continued use means acceptance.
11. Contact Us
For questions or concerns:
Email: [email protected]
Phone: +1 (707) 961-7013
Address: Direct Techno LLC, Texas, United States
Cookie Policy
Purpose: Analytics, login sessions, improved functionality.
Opt-Out: Adjust browser settings or use our cookie preference center.
Third-Party Analytics: Google Analytics (opt-out via Google tools).
Do Not Track: We currently do not respond to DNT signals.
© 2025 El Mujib (Direct Techno LLC). All rights reserved